Cancellation Policy

If you are unable to attend your appointment, please contact the practice immediately by calling 01689 664600. Please note, a minimum of 2 days’ notice is required so that we can give other patients the opportunity to be helped. Unfortunately, if cancelling an appointment without adequate notice, or failing to attend an appointment, a charge will be made to cover the lost time and overheads. This will be based on the duration of the cancelled or missed appointment.

So that we can better serve the many patients who respect our time and value our services, we reserve the right to refuse to see patients who repeatedly fail to attend or cancel at short notice.

Yours faithfully,

Dr. Chris Prange

Practice Owner